The Crossover Point

Rusty Guinn

June 12, 2019·Politics

Every institution reaches a moment when protecting what it is becomes more important than doing what's right. A church handles abuse quickly, notifies authorities promptly, takes protective action, yet somehow fails the victim entirely. The mechanism of that failure reveals something about how organizations think once they've grown past a certain size.

  • The problem isn't incompetence or malice. The leaders involved believe their mission matters, that they're doing important work, that outside scrutiny would distort the truth. They're trying to balance two legitimate-seeming things. Except that balance doesn't actually exist.
  • This isn't unique to churches or scandals. It happens to any institution when the thing itself becomes more important than the relationships and purposes that justified it in the first place. When "The Business" matters more than what the business actually does. When "The Fund" matters more than the returns it generates.
  • The shift happens at a specific point of scale. Not when an organization gets bigger in a technical sense, but when leadership starts thinking about capitalized value, institutional survival, and reputational consequences instead of the direct human impact of their choices.
  • The dangerous part is how reasonable it feels. People running through scenarios of potential harm, trying to control messaging, weighing competing goods. They often know exactly where they're crossing the line. They cross it anyway because the stakes for the institution feel real.
  • The question becomes unavoidable once you see it: Where do your Crossover Points lie, and what happens when you've already crossed one without realizing it?

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Comments

JaneyVee's avatar
JaneyVeeabout 7 years ago

Important ideas gracefully expressed, Rusty. Crossover Points for me come with a sense of lifting a heavy load, (usually more than I think I’m capable of lifting) and an acute awareness of the “unbearable responsibility of being a sovereign individual” (a Jordan Peterson phrase I like a lot). Your conundrum of scale-of-activity with a dividing line between “what we know to be true” and “what we need others to believe to be true” offers much to ponder.


rguinn's avatar
rguinnabout 7 years ago

Thanks, Jane! I think intuition - as in your example of the very subjective determination of what feels to be a heavy load - can be really instructive in things like this. I think we often know when the structural choices we make pull us in different directions.


Victor_K's avatar
Victor_Kabout 7 years ago

There are three books from last century which I would always recommend if asked: 1984, Brave New World, and The Firm. The first two are about central government (totalitarianism being the low-hanging-fruit). The third is about your local institution and your interactions with it. Perhaps only in fiction does the individual triumph over the crossover point.

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